Remove the power cable. Indicates a connection to a computer on either the Ethernet or USB ports. Connects the modem to the cable outlet using a coaxial cable. Please see the following article for details on how to do this: You will see the lights on the modem begin to flash as the system resets. If you find that you have no dial tone on your home phones, you may be able to restore your phone service with a simple reset of your Digital Phone Terminal.

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Indicates that the phone is connected and is currently “On-hook” Flashing light indicates the line is currently “Off hook” or in use. How to remove the battery from your Digital Phone Terminal. US Solid Green Light: Connects the modem to the cable arrks using a coaxial cable. Connects the Phone Terminal to an Ethernet equipped computer or third party device router, Ethernet hub, etc.

How to reset an Arris TM602 Digital Phone Terminal

On this page, you will find information that will help familiarize you with your Arris TM If you find that you have arrus dial tone on your home phones, you may be able to restore your phone service with a simple reset of your Digital Phone Terminal. DS Solid Green Light: Getting to know your Digital Phone Terminal. If your phone service is still unavailable after an additional five minutes, please Contact Us.

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This article will provide insight into: If flashing, this indicates that the Digital Phone Terminal is operating in battery power. Connects modem to the power supply.

Hardware Information – Arris TM Phone Terminal | Shaw Support

You will see the lights on the modem begin to flash as the system resets. Indicates a connection to a computer on either the Ethernet or USB ports.

Locate the power cable on the Digital Phone Terminal Step 2: Indicates that the phone is connected and is currently “On-hook”. This functionality is disabled. Chat with us t602 social media.

How to reset an Arris TM Digital Phone Terminal | Shaw Support

This port is disabled. Please see the following article for details on how to do this: Connects the Digital Phone Terminal to an external device. Online Solid Green Light: This article provides insight into: Learn about the hardware features, specifications and about what the light sequence means on the Arris TM Digital Phone Terminal.

It’s fast, easy and convenient, and it’s totally a new way to connect with us. Wait five to ten minutes for the DPT to come online Power, DS, US, and Online lights will stop flashing and return to a solid state to indicate an online status Check your phones for a functioning dial tone.

Indicates that the phone is connected and is currently “On-hook” Flashing light indicates the line is currently “Off hook” or in use Battery Solid Orange Light: Locate your Digital Phone Terminal Locate the small hole labelled Reset on the back of the DPT see photos below Using a pin, depress the button located at the base of this hole for twenty seconds. Remove the power cable. Power Solid Green Light: No dial tone on all phones.

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When held down for 15 seconds, this button will reset the Digital Phone Terminal. If your phones still do not have access to a working dial tone or the lights indicated above continue to flash, please refer to the How To Remove the Battery from your DPT guide which will walk you through the process of fully resetting your Digital Phone Terminal.

Once you have located and identified your Digital Phone Terminal, please disconnect the black power cable from the back of the DPT Remove the battery from the bottom of the Digital Phone Terminal. This guide refers directly to the Arris TM model seen in the diagrams below.